Ann Pickren
SVP, Customer Success
- Role
- Senior Vice President Customer Success at Crisis24
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Ann Pickren
My career began in Information Technology (IT) and IT Management, supplemented with over 20+ year in consulting and consulting management in the fields of Information Technology and its application across the enterprise for process improvements, crisis communications and business continuity and emergency notifications. For the last 20 years I have been focused on the Crisis Communications, Risk Intelligence, and Operational Resilience through senior leadership roles with SunGard Availability, MIR3, OnSolve, and now, Crisis24.
Experience
Senior Vice President Customer Success
Sep 2024 — Present · Atlanta, GA, US
Leading Crisis24\'s Customer Success organization, with responsibilities for implementations, professional services, customer support, customer platform upgrades, solutions engineers, proposal teams, data management, and deal desk.
Education
Georgia State University - J. Mack Robinson College of Business
MBA, Business Administration
1995 — 1997
The University of Georgia
BS, Math and Statistics
Skills
- Executive Management
- Crm
- Itil
- Strategy
- Cloud Computing
- Sales Operations
- Professional Services
- Disaster Recovery
- Rfp
- Co-Location
- Business Development
- Risk Assessment
- Security
- Enterprise Software
- Business Continuity Planning
- Leadership
- IT Management
- Vendor Management
- Channel Partners
- Data Center
- Sdlc
- Information Technology
- Program Management
- IT Operations
- IT Service Management
- Account Management
- Crisis Management
- Management
- Cross-Functional Team Leadership
- Operational Risk Management
- Virtualization
- Business Process
- Business Continuity
- Direct Sales
- Process Improvement
- Integration
- Risk Management
- Project Management
- Storage
- Consulting
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.