Ann-Marie Mangan
Global Client Partner @Capgemini
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WORK HISTORY
Global Client Partner @Capgemini
London, GB
Key Responsibilities:Own senior client relationships and act as the strategic partner for Manufacturing / Defence clients long‑term growth.Lead cross-functional teams to deliver high-quality services that meet contractual, commercial, and performance expectations.Shape account strategy and roadmap, aligning client objectives with business capabilities.Ensure operational excellence and continual service improvement.Achievements:Grew account revenue through strengthened relationships and strategic expansion.Increased client satisfaction scores and enhanced service performance through targeted initiatives.Delivering complex multi-workstream programmes on time and within budget.Introduced new governance and reporting mechanisms, improving transparency and decision‑making.
EDUCATION
University of Surrey
BSc Hons, Business Studies
SKILLS
ABOUT ANN-MARIE MANGAN
I’m a (SC) Client Director with a strong track record of building trusted partnerships, shaping high‑value solutions, and delivering measurable outcomes for clients across diverse sectors.My approach is grounded in clarity, collaboration, and commercial awareness. I thrive in roles where I can bring teams together, simplify the complex, and drive delivery that creates genuine business impact.What I’m known for:Building and nurturing senior stakeholder relationshipsTranslating business challenges into actionable strategiesLeading teams with empathy, accountability, and clear directionProtecting client value while ensuring commercial sustainabilityDriving continuous improvement and operational excellenceI’m motivated by seeing clients succeed — and by helping teams unlock their potential along the way.If you’re passionate about partnership, innovation, or solving challenges that matter, I’m always happy to connect.
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