Annmarie Quatrano

Iso-channel Support Manager @Moneris

Toronto, ON, CA

Support Director/Manager of ISO in Long-Term Planning: Collaborate with leadership to strategize and plan long-term projects that drive profitability. This includes identifying key growth opportunities, optimizing processes, and ensuring alignment with broader business goals to maximize revenue and market positioning.• Prospect Vetting: Conduct in-depth research and verification of data provided by potential ISOs to ensure its accuracy and reliability. This process helps mitigate risk and ensures that new partners meet the necessary standards before engagement.• Risk & Compliance Documentation: Manage the ongoing documentation and handling of risk and compliance requirements specific to the onboarding process for new ISOs. This includes ensuring all regulatory and legal standards are met to prevent potential compliance issues and protect the organization.• Compliance Liaison: Serve as the key point of contact between Compliance and the ISO team, ensuring strict adherence to Card Brand Regulations and industry standards. Manage the mitigation of fines, guide the team in compliance matters, and oversee the development and implementation of remediation plans when issues arise.• ISO Reporting Audit: Regularly audit the accuracy and integrity of ISO reporting by collaborating with teams in Pricing, Sales Analytics, Data Platforms, Finance, and Business Advisory. This ensures that reports are accurate, aligned with business goals, and provide reliable data for decision-making.• Partner Agreement Audits: Perform regular audits of partner agreements to ensure that amendments and updates are completed promptly and accurately. This ensures all terms are up-to-date and in compliance with both legal requirements and organizational objectives.

George Mason University

Business Administration and Management, General

University of Maine

Bachelor's degree, Human Biology