Margaret Grey
Senior Service Designer and Researcher @EY
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WORK HISTORY
Senior Service Designer and Researcher @EY
Toronto, ON, CA
EDUCATION
Deque University
Certificate, Web Accessibility
University of Guelph-Humber
Graduate certificate, User Experience Design
York University
Bachelor of Arts - BA, Double Honours Major in Psychology and Law & Society
SKILLS
ABOUT MARGARET GREY
I am a mixed-methods UX Researcher with over 7 years of research experience. I bring expertise in using appropriate methods to understand and uncover human behaviours, motivations and needs. With a multidisciplinary background in research and design, I leverage my skills in design thinking and research strategy to uncover opportunities and to discover impactful solutions.I am a strategic thinker, driven problem solver and always excited to learn. I love taking on opportunities to educate businesses and design teams on how to utilize user research to improve the user experience of products to meet user needs.
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