Ann-Lee Chou
Senior User Experience Researcher @eyeo
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WORK HISTORY
Senior User Experience Researcher @eyeo
Cologne, DE
EDUCATION
University of California, Berkeley
B.A., Molecular Biology, Psychology, Chinese Studies
Köln International School of Design
Integrated Design
Peking University
Chinese Language and Literature
SKILLS
ABOUT ANN-LEE CHOU
Uncover what users need and explore user behaviors, motivations, attitudes, using mixed methods (usability studies, interviews, diary studies, surveys.) to conduct primary research. Inspire empathy for users amongst stakeholders (product managers, designers, developers) to develop new or improve features that address existing pain points Experience: UX research, qualitative research, user-centered design thinking, service design Tools: Dovetail, Usertesting, User zoom, Respondent, Miro Languages: English (native), Mandarin Chinese (fluent), German (beginner/intermediate)
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