Ann Junker

Role
Senior User Experience Designer at MatrixCare
Location
Milwaukee, WI, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

Experience

  1. Senior User Experience Designer

    MatrixCare

    Aug 2021 — Present

    Improving the workflows, time to complete tasks, data accuracy, and care decision processes for caregivers, nurses, and administrators in home health, private duty, skilled nursing, and assisted living settings Work with Developers, QA Analysts, Business Analysts, and Product Managers on web and mobile products in an Agile environment across multiple teams. Build UX processes, accessible design system, and culture within the organization. Accessibility audit and provide solutions for improvements. Start and lead an Accessibility Champions program. ABLE ERG member. LEANinSaaS member. Mentor and train team members on research, usability studies, design best practices, accessibility, and more - through running daily UX team meetings, weekly design meetings, bi-weekly research club meetings; joining Agile guild meetings to represent UX; and guiding UX designers through more robust and thorough UX practices. Identify and implement research methods for user research studies, usability heuristics, and usability tests. Oversee usability study preparation and test script development within the UX team. Identify and analyze user needs by talking with internal stakeholders and directly to customers. Concept creation, persona building, information architecture, task analysis, user flows, wireframe, and create prototypes.

Education

  • DePaul University

    Master's degree

    2016 — 2019

  • University of Wisconsin-Milwaukee

    Certificate

    2010 — 2011

  • University of Wisconsin-Milwaukee

    BA

    1991 — 1994

  • University School of Milwaukee

    High School Diploma

  • University of Wisconsin-Milwaukee

    Assistive Technology and Accessible Design Graduate Certificate

    2020 — 2022

  • Marquette University

    Certificate of Web Design

    1999 — 2001

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Ann Junker — Senior User Experience Designer at MatrixCare in Milwaukee, WI, US | Unifers