Ann Junker
- Role
- Senior User Experience Designer at MatrixCare
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
Experience
Senior User Experience Designer
Aug 2021 — Present
Improving the workflows, time to complete tasks, data accuracy, and care decision processes for caregivers, nurses, and administrators in home health, private duty, skilled nursing, and assisted living settings Work with Developers, QA Analysts, Business Analysts, and Product Managers on web and mobile products in an Agile environment across multiple teams. Build UX processes, accessible design system, and culture within the organization. Accessibility audit and provide solutions for improvements. Start and lead an Accessibility Champions program. ABLE ERG member. LEANinSaaS member. Mentor and train team members on research, usability studies, design best practices, accessibility, and more - through running daily UX team meetings, weekly design meetings, bi-weekly research club meetings; joining Agile guild meetings to represent UX; and guiding UX designers through more robust and thorough UX practices. Identify and implement research methods for user research studies, usability heuristics, and usability tests. Oversee usability study preparation and test script development within the UX team. Identify and analyze user needs by talking with internal stakeholders and directly to customers. Concept creation, persona building, information architecture, task analysis, user flows, wireframe, and create prototypes.
Education
DePaul University
Master's degree
2016 — 2019
University of Wisconsin-Milwaukee
Certificate
2010 — 2011
University of Wisconsin-Milwaukee
BA
1991 — 1994
University School of Milwaukee
High School Diploma
University of Wisconsin-Milwaukee
Assistive Technology and Accessible Design Graduate Certificate
2020 — 2022
Marquette University
Certificate of Web Design
1999 — 2001
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