Ann Chen

Director, Workforce & Organization Enabement (Group COO Office) @HSBC

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Director, Workforce & Organization Enabement (Group COO Office) @HSBC

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London, GB

Part of the Group COO Chief of Staff team, leading workforce and organization enablement to support delivery of Group strategy and transformation priorities- Lead workforce / headcount strategy, governance, and performance insights- Drive organizational design and effectiveness, supporting delivery of strategic and financial priorities- Design and deliver targeted interventions to embed the HSBC culture reset and performance imperative

EDUCATION

2011 — 2013

Pepperdine Law

Certificate in Dispute Resolution, Straus Institute for Dispute Resolution

2011 — 2013

Pepperdine Graziadio Business School

MBA, Leadership and Organizational Change Management

N/A

General Assembly

Certificate, Data Science

N/A

California State Polytechnic University-Pomona

Bachelor of Science, The Collins School of Hospitality Management

2018 — 2018

General Assembly

Certificate, Data Analytics

SKILLS

Competitive AnalysisStart-UpsRecruitingNonprofitsCustomer RelationsChange ManagementEmployee TrainingTalent AcquisitionSocial MediaAnalysisLeadershipMarketing StrategyLeadership DevelopmentIntercultural CommunicationResearchCreative Problem SolvingTalent ManagementOrganizational LeadershipStrategyTrainingBusiness StrategyPolicyFinancial AnalysisHuman ResourcesData AnalysisAlternative Dispute ResolutionQuality ManagementMarket ResearchManagementTeam BuildingTeam LeadershipQuality AssuranceChinese CultureEntrepreneurshipStrategic PlanningEmployee RelationsSocial NetworkingCustomer ServiceSalesOrganizational Development

ABOUT ANN CHEN

Enterprise Transformation | Workforce & Organization Strategy | Operating Model | Culture & Performance | Group COO Office

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Ann Chen — Director, Workforce & Organization Enabement (Group COO Office) at HSBC in London, GB | Unifers