Ann Davis
Director, Customer Advocacy @Eightfold AI
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WORK HISTORY
Director, Customer Advocacy @Eightfold AI
Austin, TX, US
Lead customer marketing and advocacy strategy, overseeing programs that create brand advocates, generate social proof to support brand and demand, accelerate pipeline through customer references, and build an engaged customer community that drives adoption and retention.
EDUCATION
University of San Francisco
Master of Science - MS, Environmental Management Graduate Program
St.Edward's University
MBA, Marketing
University at Buffalo
BS, Social Sciences, Environmental Studies
SKILLS
ABOUT ANN DAVIS
Ambitious customer marketing professional with a passion for customer success | Developer of customer lifecycle and advocacy programs that drive results and increase customer retention | Leader of industry events, user conferences, customer advisory boards, and customer awards programs | Creator of customer case studies, video testimonials and content leveraged in marketing campaigns | Builder of customer reference programs | Manager of online customer community and community strategy | Executor of Voice of the Customer programs and NPS surveys Specialties: Marketing, Marketing Automation, Eloqua, Marketo, Hubspot, Salesforce, Gainsight, RO Innovation, Jive Communities, online community strategy, customer communications, customer advocacy, customer reference programs, customer satisfaction surveys, Voice of the Customer, customer journey, customer experience, customer success, customer awards programs, user event and customer conference execution, customer advisory boards, welcome and onboarding programs, strategy, content creation, case studies, video testimonials, customer retention, customer experience, inbound marketing, cross-channel marketing, content marketing, rebranding, project management, social media and networking, brand building, marketing research, relationship building, driving results
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