Annie Kerr

About Annie Kerr

Strategic HR Operations and People Systems professional with deep experience in B2B SaaS and enterprise HR environments. I specialize in optimizing cross-functional workflows, onboarding programs, and transformation initiatives that improve service delivery, scalability, and employee experience.I bring a systems-thinking, revenue-aware approach to HR Tech and operational change, focusing on scalable processes, stakeholder alignment, and continuous improvement. Highly collaborative by nature, I thrive in organizations that are building, evolving, or navigating growth.My background spans HR technology, people programs, client-facing advisory roles, and complex internal operations—giving me a practical understanding of how people systems and process design support both business outcomes and employee success.I’m currently expanding my toolkit through project management and business-focused learning, with the goal of stepping into roles that blend operations, people systems, and strategic transformation.Currently expanding my toolkit through business-focused learning and project management development, with the aim of stepping into roles that blend operations, people systems, and strategic transformation.Core strengths include HR Operations, HR technology implementation, cross-functional collaboration, change management, and process design with a focus on scalable, employee-centered systems.

Experience

1. HR Operations Project Manager

   NetJets

   Nov 2024 — Present · Columbus, OH, US

   Lead HR Operations projects and enterprise People & Culture initiatives across multiple HR functions and global teams (U.S. & EU). Partner closely with HRIS, Cybersecurity, IT, Legal, Compensation, Employee Relations, Talent, and Communications to deliver HR technology implementations and process improvements.Key focus areas include:• HR technology implementations and upgrades• Project planning, charters, governance, and stakeholder updates• Requirements gathering, cross-functional coordination, and risk identification• Change management activities (stakeholder analysis, readiness, comms, training)• Building repeatable structures — playbooks, RACIs, testing plans, hypercare models• Ensuring alignment between vendor methodologies and internal business processes• Supporting the development of the HR Delivery Product model and operational workflowsThis role requires navigating ambiguity, collaborating across diverse teams, and building clarity and structure for high-visibility HR programs.

Education

• Franklin University

  Bachelor of Science - Organizational Communications, Communications

  2010 — 2016

Skills

• Strategic Planning
• Social Networking
• Social Media Marketing
• Fundraising
• Training
• Sharepoint
• Human Resources
• Photoshop
• Hris
• Indesign
• Payroll
• Recruiting
• Public Relations
• Internal Communications
• Blogging
• Strategy
• Team Leadership
• Software Documentation
• Social Media
• Microsoft Office
• Organizational Development
• Project Management
• Marketing Communications
• Event Planning
• Technical Writing
• Team Building
• Leadership
• Nonprofits
• Marketing
• Integrated Marketing
• Public Speaking
• Writing
• Customer Service
• Employee Training
• Microsoft Excel
• Powerpoint
• Project Planning
• Leadership Development