Ann Kelly
Senior Solutions Analyst
- Role
- Senior Solutions Analyst at Wipro
- Location
- Bronx, NY, US
- LinkedIn followers
- 500 followers
About Ann Kelly
Award winning Technical professional with 35+ years of excellence in the…
Experience
Senior Solutions Analyst
Mar 2022 — Present
o Design, develop and implement solutions using Microsoft Teams, AudioCodes Teams Native Telephones, AudioCodes Gateways (SBC) and EPIK voice solutions. o Support C-Suite Specializing in educating high touch/high profile executives and assistant. o Manage all Telephony needs for new project with new spaces. o Point of contact for all US and Canada projects. o Microsoft Teams/Unified Communications Subject Matter Expert. o Coordinates closely with Vendors including Microsoft, BT, AudioCodes on service- related issues
Education
Institute for Integrative Nutrition
Certified Holistic Health Coach
2011 — 2012
Skills
- Mobile Devices
- Team Leadership
- Network Design
- Cabling
- Sip Trunking
- Vendor Management
- Pre-Sales
- Video Conferencing
- Tdm
- Voice Mail
- Telephony
- Acd
- Troubleshooting
- Call Center
- Managed Services
- Integration
- Isdn
- Unified Communications
- Tcp/Ip
- Testing
- Solution Selling
- Unified Messaging
- Sip
- Cti
- Networking
- Telecommunications
- Project Management
- Program Management
- Ivr
- Cloud Computing
- Cisco Technologies
- Ethernet
- Switches
- Wireless
- Call Centers
- Ip
- Product Management
- Avaya
- Voip
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