Annette Poole
Business System Analyst Expert @The Ash Group
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WORK HISTORY
Business System Analyst Expert @The Ash Group
US
IT Process Owner for the Application Portfolio Management Module (APM) in Service NowDevelop, Write and Implement Polices and Procedures for APMContinuous Process Improvement as program maturesFacilitate demos of APM and provide training to usersJump-started IT Portfolio Reviews to help move application rationalization forward, thus creating financial save for the company. Completed Service Now System Administration training 10/22
EDUCATION
Colorado State University
Bachelor's, History
SKILLS
ABOUT ANNETTE POOLE
I am the person who can work on anything and with anyone. I am a driven individual, and I love change. I am adaptable and hard working. I take a pride in my work and value integrity, honesty and respect. I bring all of these values with me wherever I go and I am someone who you want on your team.What does this mean? I worked as an English as a Second Language teacher, a Quality Management Professional in the traveling healthcare business, a tech services rep, a sales person, procurement buyer, an IT Asset Manager, a Senior IT Business Systems Analyst, Scrum Master, and now an IT Process Owner for Application Portfolio Management in Service Now. I work well in both challenging and relaxed environments. My diverse career experience reinforces my ability to work with many different people, side by side from all backgrounds and histories. The lessons I learn are invaluable and set me up for success.
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