Annette Armstrong
Program Manager III at PNC
- Role
- Program Manager Iii, VP at PNC
- Location
- Dayton, OH, US
- LinkedIn followers
- 500 followers
About Annette Armstrong
Energetic, versatile leader accomplished in spearheading operational projects from…
Experience
Program Manager Iii, VP
Oct 2015 — Present · Miamisburg, OH, US
Program managed complex multi-year programs that entail managing change in technology, people, and processes. Managed business case, established best practices for financial management of large programs. Facilitated and interacted at many levels through the company to achieve cooperation working toward the goals of the program. Successfully contributed to waterfall project and agile project deployments. Additional responsibilities include: Managing Business Analysts and Project Admins to support the program. Guided review and renewal, or establishment of over 100 vendor contracts that interacted with the newly implemented systems.
Skills
- Leadership
- Analytics
- Call Centers
- Project Management
- Risk Management
- Disaster Recovery
- Business Development
- Process Improvement
- Customer Satisfaction
- Change Management
- Training
- IT Management
- Business Process
- Software Documentation
- IT Strategy
- Requirements Analysis
- Team Building
- Databases
- Business Process Improvement
- Analysis
- Customer Service
- Management
- Crm
- Requirements Gathering
- Business Analysis
- Mortgage Lending
- Cross-Functional Team Leadership
- Security
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