Annette Yao

Food Server @One Pot Shabu Shabu

San Jose, CA, US

Host all customers with a welcoming attitude and explain the menu with emphasis on popular food and beverage choices while maintaining awareness of any ongoing medical or health issues that require substitutes to the standard fare.* Work with teammates to take and serve orders quickly and efficiently.* Clean, bus, and reset tables to maintain good customer flow.* Resolve customer concerns with professional courtesy.* Improve customer relations by engaging them in a friendly, polite manner as well asmemorizing regular customer orders to reduce ordering time and increase table turnoverrate by 20 percent.* Track supply inventory and inform the store manager if stock is low or out.* Handle cash and credit card transactions through the Square POS system, and keep trackof refunds and wrongly paid-out orders.