Annette Pearson
Head of Customer Experience @NHS Property Services Ltd
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WORK HISTORY
Head of Customer Experience @NHS Property Services Ltd
GB
EDUCATION
University of Lancashire
Applied Chemistry, Chemistry
SKILLS
ABOUT ANNETTE PEARSON
A highly experienced senior manager with a proven track record of delivering high profile strategic initiatives within complex and changing environments. Significant experience in programme and Customer Experience, including end-to-end Business Process Improvement on programmes involving multiple global service disciplines. A specialist in leading teams through change to deliver key objectives that have led to significant improvements in quality and efficiency. Experienced in working on a large scale, cross functional, multi site, organisation. Highly skilled in managing external partners in complex matrix organisations whilst ensuring the team are fully engaged and equipped to achieve their objectives
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