Annette Brown
Executive HR Leader of Talent Strategy (HRD Global Top 100 list 2022 ) • Compliance • Change Management • AI-Enabled HR
- Role
- VP General Manager, Human Resources at WNS
- Location
- Jacksonville, NC, US
- LinkedIn followers
- 500 followers
About Annette Brown
Executive Human Resources leader with 20+ years of experience driving people strategy for complex, high-growth organizations, including large-scale contact center and multi-site environments. Proven track record of building and stabilizing HR functions, aligning talent strategy to business objectives, and leading organizations through transformation, growth, and change.Known for partnering with executive leadership and boards to deliver scalable, compliant, and forward-thinking HR solutions. Expertise spans employee relations, compliance, performance management, succession planning, workforce planning, compensation and benefits, and organizational design. Highly effective at coaching leaders, developing high-performing teams, and fostering inclusive, engaged cultures that support both business results and employee experience.A strategic change leader with deep experience supporting work-at-home and brick-and-mortar workforces across multiple states and countries. Passionate about leveraging technology, automation, and AI to eliminate inefficiencies, enhance decision-making, and allow HR teams to focus on what matters most—people, performance, and culture.Recognized for a collaborative leadership style, sound judgment, and the ability to influence at all levels of the organization. Committed to building resilient, future-ready HR organizations that deliver measurable business impact.
Experience
VP General Manager, Human Resources
Nov 2022 — Present · US
Education
SUNY Brockport
Bachelor's Degree, Business/Commerce, General
eCornell
Certificate, Diversity and Inclusion
2020 — 2020
Monroe Community College
Associate's degree, Psychology
Penn State World Campus
Master's Degree, Human Resources Management/Personnel Administration, General
2018 — 2020
Skills
- Conflict Resolution
- Organizational Effectiveness
- New Hire Orientations
- Sphr
- Employee Relations
- Payroll
- Employee Engagement
- Management
- Coaching
- Human Resources
- Temporary Placement
- Talent Acquisition
- HR Metrics
- Fmla
- Hris
- HR Policies
- Onboarding
- Workers Compensation
- Employee Benefits
- Affirmative Action
- Employee Handbooks
- Eeoc
- Benefits Administration
- Applicant Tracking Systems
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