Anne Howard
Executive Leader in Customer Experience
- Role
- Client Experience Leader at Ntiva, Inc.
- Location
- Alexandria, VA, US
- LinkedIn followers
- 500 followers
About Anne Howard
About me: I possess a distinctive blend of strategic vision, operational proficiency, and analytical acumen, coupled with a track record of cultivating teams that consistently deliver outstanding outcomes. My approach involves active engagement and a steadfast dedication to achieving success. Areas of Expertise: Leadership and Team Development, Customer Success Management, Sales and Business Expansion, Program and Project Oversight, Strategic Expansion Initiatives, Marketing Strategies, Financial Management and Profit & Loss Analysis. Diverse and valuable skill set developed over the years: Salesforce, ConnectWise, Power BI, and BrightGauge, Microsoft 365 Office Suite, SaaS educational software platforms, and AI technology (particularly in the education space). My free time - I love to: Row on the Potomac, Hike the greatest trails in Virginia, Knitting, Volunteering within my local community, and Hanging out with my family and friends!
Experience
Client Experience Leader
May 2022 — Present · Washington, DC, US
Headquartered in Northern Virginia, Ntiva was founded by Steven Freidkin in 2004. Today, we rank in the top 30 MSPs nationwide and operate out of five strategic locations across the United States, where we specialize in helping organizations solve their complex IT challenges, help with strategic direction, proactively manage IT infrastructure, and protect people, platforms, networks and data around the clock with our advanced security solutions.
Education
The Ohio State University
Bachelor of Arts - BA, Spanish Language and Literature
1987 — 1991
Naval Postgraduate School
Post-Graduate Study, Information Technology Management
1995 — 1996
Middlebury Institute of International Studies at Monterey
Master of Arts - MA, International Policy Studies (emphasis in Latin America)
1992 — 1994
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