Anne Marie J.
Business Solutions Architect/Senior Client Relationship Manager
- Role
- Senior Program Development Lead (IT End User Adoption and Training) at Infopro Learning, Inc
- Location
- Morristown, NJ, US
- LinkedIn followers
- 500 followers
About Anne Marie J.
When you want your business to be exceptional - you need a foundation that supports your vision. You need a Business Solutions Architect. Understanding client needs is my niche. For over 30 years, I\'ve partnered with clients as their business solutions architect designing programs that support growth and minimize risk. Career Summary: • Using vision, incentives and non-traditional approaches, I partner with clients to create flexible, scalable, resilient end-to-end solutions that heighten visibility and awareness for products, programs, and services while carefully managing cost. • Delivering what clients need, want and more on time and under budget has resulted in contract extensions which enabled high-performing team members to remain client-loyal driving efficiencies that reduce costs while maintaining excellence in services, regardless of the industry. • As the lead of several longtime vendor-sourced relationships, I understand how to manage resources, deliverables and budget. My out of the box thinking exceeds client expectations when developing strategies; part of the value-add includes being very hands on when executing them.
Experience
Senior Program Development Lead (IT End User Adoption and Training)
Apr 2012 — Present
I am the point person for the client, my core team, and the Infopro Learning organization. Together, we have been able to successfully support leadership, business application, migration, security/compliance and new hire initiatives. We are also part of the rapid readiness response team delivering immediate services and support during activities that could greatly disrupt company workflows. My role at Novartis includes: • Business development and client relations • Designing workflows that achieve goals on budget and on time • Collaborating on project strategy, development, and management • Creating learning journeys for users during company transitions • Developing custom IT tool business application training to facilitation adoption • Overseeing the IT portion of onboarding activities - and – • I am an individual contributor as an ad hoc trainer, guide writer, video editor, web designer, and communication specialist
Education
Saint Elizabeth University
Master of Science - MS
University of Delaware
Bachelor of Science
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