Annemarie Warner

Information Technology Operations Manager @Atom bank

South Shields, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2025 — Present

Information Technology Operations Manager @Atom bank

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Oversees the technology infrastructure and operational processes of the bank and responsible for implementing, managing, delivering and supporting IT services to meet the business needs of internal and external users. Building a customer centric support model through an effective ITSM tool, continuously improving to support the business strategy and management of 3rd Party resolver groups, and accountable for establishing and maintaining a high level of service to Atoms’ customers.In addition, provide Service Protection through engagement and input into projects, testing and reviewing planned changes as well as understanding impact and verification steps pre-change, manage major incidents and oversee service transition.

SKILLS

Active DirectoryProblem SolvingItilSafeguardingIT Service ManagementChange ManagementTeam ManagementIT ManagementMicrosoft OfficeProject DeliveryComputer HardwareService DeskWindows 7ManagementSafeguarding ChildrenGovernmentCustomer ServiceTeam LeadershipService DeliveryInformation TechnologyAnalysis

ABOUT ANNEMARIE WARNER

A highly motivated professional individual with excellent interpersonal skills. Having supported and worked alongside individuals with varying levels of knowledge and expertise, I have developed technical skills throughout my career. Keen to motivate, lead and make a difference.

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Annemarie Warner — Information Technology Operations Manager at Atom bank in South Shields, GB | Unifers