Anne Gillam
Director, People Experience and Operations @Sherweb
Montreal, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2025 — Present
Director, People Experience and Operations @Sherweb
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As Director, People Experience & Operations I am responsible for the global People Operations engine, ensuring that employees and people leaders experience a seamless, consistent, and engaging journey from Day 1 to exit.This role has direct responsibility for the HR Shared Services Center (HRSS), employee experience design and delivery, the growth infrastructure (LMS/LXP platform administration) and the strategy and leadership of the our Global Talent team.
SKILLS
People ManagementItilCustomer ServiceVendor ManagementChange ManagementIncident ManagementOperations ManagementIT Service ManagementTelecommunicationsCall CenterService ManagementPerformance ManagementMentoringCoachingIT ManagementTeam LeadershipManagementProcess ImprovementProgram ManagementService DeliveryCall CentersCustomer ExperienceBusiness Process ImprovementTroubleshootingIntegrationCross-Functional Team LeadershipSoftware DocumentationBusiness ProcessBusiness AnalysisPmoIT StrategyIT OperationsProject Portfolio ManagementPmpProject ManagementIT OutsourcingIT Service Delivery
ABOUT ANNE GILLAM
Director, People Experience and Operations
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