Anne Anne Ravary Walrafen

WORK HISTORY

EDUCATION

ABOUT ANNE ANNE RAVARY WALRAFEN

Well done! You have a first prototype or even a perfectly functional product. but are you ready to have Users? to guide them? to listen to them? to support them? to provide them with further product generations?By working at the heart of your teams, I help you navigate this transition from a technical company to a successful commercial enterprise!During my last assignment, I established an organised customer service department, and I streamlined a development roadmap to focus on maximum added value from the customer\'s perspective.I particularly enjoy ensuring real success for your disruptive technologies whilst making certain that practical aspects are not overlooked.If you find yourself in this situation, or if you have questions more generally about interim management, let\'s have a conversation! a••••••••@polytechnique.orgCritical milestones I can help you with:• Transitioning from development to market launch – Moving from a technology focus to preparing for clinical or commercial launch. • Adapting to market or internal changes – Responding to competitive shifts (new competitors, customer feedback, regulatory setbacks) or internal developments (fundraising, strategic pivots). • Providing interim leadership – Covering key roles in strategic marketing or customer service management during transitional periods. • Defining your business model – • Building strategic partnerships – Establishing networks of key collaborations with KOLs, early adopters, beta testers, and other critical stakeholders.To achieve this, I bring essential skills: broad technical understanding (hardware, software, apps, AI for healthcare), extensive experience across various business types (publicly funded entities, start-ups, scale-ups, international corporations), a deep customer satisfaction orientation, analytical rigour to support impactful decision-making in complex and fast-evolving situations, and a honest, transparent, and pragmatic approach focused on actual deployment and results.Privileged sectors: Healthtech, MedTech, Biotech, Digital Health, Healthcare, Innovation management, Valorization, Deep-techKey areas of action: • Customer success, customer support, user management, SalesForce user and admin• Head of product, CPO, product management, lifecycle management, product roadmap management • Strategic marketing, upstream marketing • Head of strategy, operational strategy, decision-making support, innovation management • Project/program management• Strategic partnerships