Anne Silvia Dasi
Servicenow Senior Developer Ba Consultant @Matrix Medical Network Of Arizona, Llc
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WORK HISTORY
Servicenow Senior Developer Ba Consultant @Matrix Medical Network Of Arizona, Llc
Scottsdale, AZ, US
EDUCATION
NSM Public School - India
Secondary Education
Arizona State University
Master's Degree, Business Analytics
St. Xavier's College
Bachelor's Degree, Information Technology
MARIS STELLA COLLEGE
Higher Secondary, Maths, Economics, Commerce
ABOUT ANNE SILVIA DASI
Senior ServiceNow professional with 7+ years of hands-on experience designing, building, and optimizing enterprise ServiceNow platforms across financial services, healthcare, and large-scale IT environments. I focus on delivering stable, scalable, and well-governed ServiceNow solutions that align technology with real business outcomes.My expertise spans ITSM, ITOM (Discovery & Service Mapping), CMDB (CSDM), ITAM (HAM/SAM), HRSD, CSM, GRC/IRM, and Service Catalog, with strong experience in platform customization and automation using Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer, Performance Analytics, and Service Portal. I have extensive experience designing secure integrations using REST/SOAP APIs, IntegrationHub, MID Servers, OAuth, LDAP, and SSO in complex enterprise ecosystems.I enjoy working in Agile environments, partnering closely with stakeholders, architects, and delivery teams to translate requirements into reliable technical solutions. Known for my problem-solving mindset, clear documentation, and platform ownership, I consistently help organizations improve efficiency, governance, and service quality through ServiceNow best practices.
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