Anne-Lise Stone
Customer Advocate @ UL Solutions | Customer Advocacy
- Role
- Customer Advocate at UL Solutions
- Location
- Vancouver, WA, US
- LinkedIn followers
- 500 followers
About Anne-Lise Stone
With over two decades at UL Solutions, my expertise in relationship-building, data analysis, and process improvement has been pivotal in elevating customer experiences. As a seasoned Customer Advocate, my role involves integrating customer feedback into our service delivery at UL Solutions, ensuring that our actions resonate with client needs and expectations. Leading by example, my tenure has been marked by a steadfast commitment to continuous improvement and team empowerment. Our collective efforts have fostered an environment conducive to achieving measurable satisfaction growth, a testament to our team\'s dedication and my leadership in customer success initiatives.
Experience
Customer Advocate
Aug 2015 — Present · Camas, WA, US
Member of an elite team of highly experienced staff who aim to bring the voice of UL customers into our work processes and delivery of services.
Education
University of Washington
Bachelor of Arts (BA)
2000 — 2002
Skills
- Cross-Functional Team Leadership
- Training
- New Business Development
- Process Improvement
- Continuous Improvement
- Program Management
- Six Sigma
- Account Management
- Leadership
- Strategic Planning
- Product Development
- Management
- Team Building
- Electronics
- Team Leadership
- Project Management
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