Ann Barrie
Communications Professional
- Role
- Customer Service Representative at Signode
- Location
- Wheeling, IL, US
- LinkedIn followers
- 500 followers
About Ann Barrie
My passion for helping others and learning has served me well in my roles at Signode, the Friendship Senior Options Foundation, Kraft Foods and professional support positions held throughout my career. As a result, I became known for my employee-focus and ability to help business leaders and teams reach their target audience by utilizing internal communication vehicles. I have enjoyed using internal sites to showcase story after story of individuals helped through Foundation grants due to generous donors, employees and grateful family members. As the Kraft Sales intranet site owner, I coached individuals and teams to create their own SharePoint team sites making their content intuitive to find for their users by housing information in one place. I acted as communication point person sending out business critical information requiring immediate action, such as product recalls and pricing changes. I also consolidated non-critical information from multiple business units and HQ teams into a weekly email distributed to approximately 1500 employees. My strong attention to detail ensured accurate, timely and concise communications.My 29 year career at Kraft Foods provided me with a broad range of proven skills and abilities across Sales, Logistics, HR, and Distribution functions:Sales CommunicationsContent ManagementStrong Customer FocusSales Intranet Page DevelopmentNavigating Process and Protocols to Achieve Business GoalsSenior Specialist on AS400 and other internal applications troubleshooting / resolving issues
Experience
Customer Service Representative
Dec 2021 — Present · US
Education
National Louis University
BA, Applied Behavioral Science
1998 — 2002
Skills
- Cross-Functional Team Leadership
- Customer Service
- Fmcg
- Project Management
- Shopper Marketing
- Trade Marketing
- Forecasting
- Change Management
- Management
- Nielsen
- Strategic Planning
- Customer Insight
- Market Analysis
- Consumer Products
- Marketing Communications
- Supply Chain
- Retail
- Sap
- Brand Management
- Sales Management
- Strategy
- Competitive Analysis
- Brand Equity
- Sharepoint
- Internal & External Communications
- Supply Chain Management
- Sap Products
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