Anna Wilson
EVP Global Technology Operations @ActiveOps
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WORK HISTORY
EVP Global Technology Operations @ActiveOps
ActiveOps is a provider of SaaS and On-premise operation management solutions for financial services, shared services, BPOs, government, healthcare and other services industries.Lead ActiveOps\' Professional Services, Technical Account Management, Technical Support, Infrastructure, ITSM, and Data Engineering departments distributed across multiple continents.Created, recruited, and shaped new departments (Technical Account Management, IT Service Management, and Data Engineering departments) to better align with and achieve AO business and technology goals. Successfully established structure, governance, and a capable team in the tech ops function leading to increased performance against SLAs, internal metrics, and reduced costs. All while improving the stability and security of our SaaS offerings.Serve as the visionary for the Tech Ops Group\'s goals of streamlining operations, enhancing transparency, plus continuous improvement and innovation.
EDUCATION
The University of Texas at Dallas
Bachelor of Science, Management of Information Systems
SKILLS
ABOUT ANNA WILSON
Software Executive well balanced in efficiently leading various technical departments, along with, successfully leading revenue generating departments owning and achieving quota attainment.Proven record of success with reorganization, reestablishment, and reengineering standards and procedures to improve efficiency, motivate teams, inspire change, and build strong client relationships.
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