Anna Frolova

MBA, CPSM

Role: Senior Customer Success Manager at Amazon
Location: Seattle, WA, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Anna Frolova

I thrive at the intersection of complex technical infrastructure and high-stakes…

Experience

Senior Customer Success Manager
Amazon
Mar 2025 — Present · Seattle, WA, US

Education

University of Washington Seattle
Bachelor of Arts (B.A.), Biochemistry
2013 — 2017
Seattle University
Master of Business Administration - MBA
2018 — 2019

Skills

Microsoft Office
Microsoft Powerpoint
Photography
Public Speaking
Digital Photography
Hospitality
Social Media
Event Planning
Hospitality Industry

Contact information

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Work email
•••••@amazon.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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About Anna Frolova

Experience

Senior Customer Success Manager

Education

University of Washington Seattle

Seattle University

Skills

Find verified contacts for anyone on LinkedIn