Anna Relph
Operations & Strategy Leader
- Role
- Principal Operations Strategist at Discover
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Anna Relph
Operations Leader with seven years\' experience in B2B SaaS and a proven track record of transforming chaos into structured excellence. For rapidly-scaling organizations, my strategic initiatives drive revenue growth and operational efficiency while amplifying the voice of the customer in every decision. I love creating strong relationships while optimizing tools and processes; collaborating with team members to drive ambitious change, building a passionate customer base, and ensuring that every stakeholder walks away from projects feeling valued, empowered, and equipped to reach their goals.Additional superpowers include: Writing (training, processes, or travel blogs), Presenting (for C-Suite, all company, and my family to convince them where to go on vacation) and Negotiation (My top strength in Strength Finders is Winning Others Over :)). Let’s work together to elevate your customer journey and creating lasting impact.#RevenueGrowth #CXLeader #ScalingSaaSBusinesses
Experience
Principal Operations Strategist
Sep 2024 — Present · Chicago, IL, US
We are Discover. As one of the most recognized brands in U.S. financial services, we create solutions that connect people to commerce in more rewarding ways.Our lending products and payment services go far beyond consumer credit, to enable millions of merchants to run their businesses, to explore new markets, power fin-tech companies and most importantly—help people to build a brighter financial future.The Discover Network provides card acceptance at millions of businesses and cash access locations. We operate the ATM debit network, PULSE; and Diners Club International has acceptance in more than 185 countries and territories.
Education
Wheaton College
Bachelor of Arts (B.A.), Sociology
2011 — 2015
Skills
- Teamwork
- Youth Ministry
- Teaching
- Microsoft Word
- Social Networking
- Community Outreach
- Leadership
- Public Speaking
- Customer Service
- Windows
- Editing
- Powerpoint
- Microsoft Excel
- Blogging
- Event Planning
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