Annaliza Bradley

About Annaliza Bradley

ITAM Program Strategist with over fifteen (15+) years of global leadership experience dedicated to IT Asset Management (ITAM) from a Program Management perspective where I\'ve been responsible for the entire end-to-end ITAM lifecycle governance of Hardware Asset Management (HAM), Software Asset Management (SAM), Mobile Asset Management (MAM), and IT Asset Disposition (ITAD)(recycle, reuse, donate) building transformational ITAM programs at Fortune 500 companies from the ground up.My Paralegal (immigration, family law), Information Technology (IT), IT Service Management (ITSM), and Supply Chain Management (SCM) expertise centralizes contract and vendor management to empower internal audit, procurement, strategic sourcing, IT compliance and governance, data security, and IT offshoring (Canada, Europe, India, Jamaica, Mexico, Philippines, and Central/South America).I manage global teams that identify process gaps by analyzing the current state, so we can collaborate with Process Owners on the development of tool-agnostic solutions with Generative Artificial Intelligence (GenAI) and Agentic AI capable automation. I have extensive project execution experience that has taught me the necessary adaptability skills required to consistently exceed executive leadership\'s project delivery expectations. I value establishing and maintaining genuine partnerships with mentors, mentees, colleagues, clients, vendors, customers, and community leaders. I\'m natively fluent in English, Tagalog, and Spanish, and I\'m a commissioned, insured, and bonded Notary Public for the State of California. My greatest joy comes from being a mentor and conference speaker strategically guiding ITAM practitioners, vendors, and clients through their ITAM program\'s maturity journey.Thank you for your valuable time. I hope you have a wonderful day!Interactive and immersive 2D/3D escape rooms in San Diego, CA:https://mindfoxescape.com/Beautiful jewelry shipped anywhere from San Diego,

Experience

1. Senior Manager - Consulting (Servicenow Delivery - Global Elite Partner)

   Cognizant

   May 2022 — Present · Teaneck, NJ, US

   Fortune 500 multi-billion dollar multinational IT services and consulting company with over employees - ServiceNow Global Elite Partner• Digital Transformation and Business Process Consultant (BPC) services to implement IT Asset Management (ITAM) programs (entire end-to-end lifecycle across hardware, software, mobile and disposition (recycle, reuse, donate)) for global clients using ServiceNow\'s The Now Platform where Generative Artificial Intelligence (GenAI) and Agentic AI are infused into every workflow: Agile Scrum, Asset Tagging, Audit, Compliance, Contract Management, Governance, Hardware Asset Management (HAM), IT Asset Disposition (ITAD), Legal Contracts, Legal Counsel Center, Legal Matter Management, Legal Request Management, Legal Service Delivery (LSD), Offboarding, Onboarding, Process Optimization, Self-Service Catalog, and Software Asset Management (SAM)• Implemented end-to-end HAM and SAM lifecycle workflows on ServiceNow; improved inventory visibility and reduced deployment cycle time through standardized asset data and automation• Led SAM reconciliation and license optimization; reduced audit exposure by improving entitlement traceability and reharvesting/reclaiming unused licenses using data-driven governance• Used ServiceNow Process Mining insights to identify rework loops and routing delays; converted findings into backlog and policy-aligned workflow improvements• Aligned ITAM controls with federal IT oversight expectations to support Federal Risk and Authorization Management Program (FedRAMP) and Federal IT Acquisition Reform Act (FITARA) informed governance by implementing C-level visible reporting, approval traceability, and audit-ready evidence packages

Education

• Harvard Business School

  Program for Leadership Development (PLD)

• William Howard Taft University

  Master of Science, Information Technology (MSIT)

Skills

• Contract Negotiation
• Succession Planning
• Immigration Law Paralegal
• Project Management
• Training
• Database Administration
• Vendor Management
• Certification in IT Asset Disposition (Citad)
• Scrum Master
• Telecom Expense Management
• IT Governance
• Process Improvement
• Software Development Life Cycle (Sdlc)
• IT Asset Management
• Certified Software Asset Manager (Csam)
• Technology Evangelist
• Global IT Operations
• Family Law Paralegal
• Agile Scrum
• Business Analytics (Ba)
• Program Management
• Statistical Data Analysis
• Quality Assurance (QA)
• Cross Functional Team Building
• Leadership
• Public Speaking
• Certified Hardware Asset Management Professional (Champ)
• IT Outsourcing
• Certified IT Asset Manager (Citam)
• Product Owner
• Mobile Device Management (Mdm)
• Program Implementation
• Management
• Program Development
• Business Intelligence (Bi)
• Coaching
• IT Procurement
• Supply Chain Management (Scm)
• Contract Management
• Criminal Law Paralegal