Annalisa Torres-Grand
Product Operations Manager at Meta
- Role
- Product Operations Manager, Ai Search at Meta
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Annalisa Torres-Grand
I am an advocate for customer & user experience and passionate about applying data-driven insights to make impactful enhancements. I believe the key to delivering a successful experience is through strategic analysis, voice of the customer, and presenting user data to tell a meaningful story.
Experience
Product Operations Manager, Ai Search
Jan 2025 — Present
Deliver actionable insights by translating employee and user feedback into measurable improvements for Facebook’s AI Search.• Drive launch readiness and dogfooding efforts by stress-testing features prior to public experiments, identifying risks, and partnering cross-functionally to ensure high-quality releases.• Serve as Development Quality Captain for the Facebook app, leading strategy to leverage AI in improving triage performance metrics—including average handle time, time to right owner, and error rate—while influencing engineering-owned metrics such as fix rate through data-driven process optimization.
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