Anna Fleming

About Anna Fleming

I graduated at Liberty University in December of 2021. I have an Associates\' Degree in…

Experience

1. Case Manager

   másLabor

   Aug 2022 — Present · Lynchburg, VA, US

   Working in the H2A department, specific to agriculture. Currently I have been promoted to Case Manager, though I do still offer support to case managers. Role Responsibilities: • Production-oriented support work and internal database entry directly related to client services.• Interface confidently with clients and various government agencies including but not limited to State Workforce Agencies, the Department of Labor, United States Citizen and Immigration Services, and Homeland Security. • Applying an understanding of H-2A regulatory requirements, rules, and procedural obligations.• Drafting and reviewing government filings and client communications for accuracy, concision, and completion.• Consulting with clients on H-2A employer obligations, distilling complex regulatory information, and coordinating with government agencies on clients’ behalf.• Managing competing priorities in a fast-paced, deadline-intensive work environment.Salesforce:• Assisted and tested the industry specific applications during the transition from Access to Salesforce.• Assessed the specific needs and requirements of the industry to ensure that Salesforce could accommodate them.• Identified existing functionality and workflows in Access and worked with IT to come up with a more user-friendly way with Salesforce.• Tested the Salesforce setup thoroughly to ensure that it met the requirements and performed as expected.• Trained users on the new Salesforce system and provided support during the transition period.

Education

• Waubonsee Community College

  Associate of Arts - AA, English Language and Literature, General; Psychology

  2017 — 2019

• Liberty University

  Bachelor of Business Administration - BBA, International Business

  2019