Anna Dimitroula
Client Success Manager @Gartner
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WORK HISTORY
Client Success Manager @Gartner
Egham, GB
Strategizing and providing IT advisory services to both public and private sector organizations in EMEA• Supporting 20+ accounts, 100+ C-level clients regularly via virtual meetings to help them achieve their critical priorities, provide solutions and resolve challenges effectively.• Conducting in-depth research on market trends, preparing presentations and interacting with experts to present information to clients on a variety of technology priorities from Legacy Application Modernization, Cloud Migration, AI Readiness & AI Adoption, Product Development, Go-to-Market Strategy Development, Sustainability, Digital Workplace Management and more.• Contributed to a successful 1.1M US Dollar account renewal through longer term relationship management, successful value delivery, value capture and account collaboration.• WAG UK & I Local Chapter Lead – Founded the Women at Gartner UK & I Local Chapter, organizing key networking events and speaker-led sessions to foster community, professional growth, and empowerment. Contributed to Gartner achieving Women’s Choice “Best Companies for Women 2025” Award
EDUCATION
Imperial College London
Master of Science - MSc, International Health Management
University of Surrey
Bachelor of Science - BSc (Thick sandwich course), Biology/Biological Sciences, General
ABOUT ANNA DIMITROULA
Client Success Manager at Gartner with 3.5+ years’ experience partnering with C-level executives across EMEA on their most pressing technology and business challenges.My role is centred on deeply understanding clients’ priorities, ensuring they are aligned to the most relevant Gartner research, tools, and subject-matter experts to help them make progress. I act as a consistent point of contact and trusted partner — helping executives navigate Gartner’s resources effectively and get maximum value from their engagement.Multilingual and now part of the BeNeLux team, I regularly work in Dutch, French and English to build meaningful, long-term client relationships.Academically, I hold an MSc in International Health Management from Imperial College London and a BSc in Biological Sciences from the University of Surrey, with earlier experience spanning neurodegenerative disease reaearch, health professional recruitment, and technology communication.
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