Anna Chapman

About Anna Chapman

As a Senior Account Manager, I use my SaaS experience, customer success, and support to provide high-quality solutions. I am passionate about helping clients achieve their goals.My key competencies include problem-solving, analytics, critical thinking, time management, and training. I possess strong leadership, interpersonal, and project management skills, enabling me to collaborate effectively with internal and external stakeholders. I strive for excellence in customer service and focus on driving customer retention and growth. I thrive in high-growth, startup environments where I can contribute to the company\'s and its clients\' mission and vision.

Experience

1. Senior Account Manager

   ForMotiv

   Jan 2025 — Present

   ForMotiv provides purpose-built insurance solutions that give carriers actionable insight into the purchase intent and risk of their digital applicants. Leverage real-time behavioral intent data to drive the next-best-action for each individual applicant.

Education

• Radford University

  Bachelor of Science (B.S.), Speech Communication / Public Relations

Skills

• Learning Management Systems
• Start-Ups
• Demand Generation
• Account Management
• Zope
• Digital Media
• Five9
• Parature
• Integrated Marketing
• Analytics
• Online Marketing
• Leadership
• Project Management
• Call Center Administration
• Webcasting
• Program Management
• Email Marketing
• Software as a Service (Saas)
• Business Development
• Digital Marketing
• Marketing Automation
• Successfactors
• Management
• Strategy
• Crm
• Virtual Environment
• Lead Generation
• Strategic Partnerships
• Enterprise Software
• Webinars
• Cloud Computing
• Corporate Communications
• Customer Relationship Management (Crm)
• Event Management
• Salesforce.com
• Webex
• Marketing
• Training
• Sharepoint
• Saas