Anna Caterinicchia
Blending IT operational leadership, team empowerment, change and program management & accountability to strengthen organizations.
- Role
- Sr Customer Success Management at Microsoft
- Location
- Palm Springs, CA, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Anna Caterinicchia
Over the years, I have served in director-level and managerial roles as a strategic…
Experience
Sr Customer Success Management
Jan 2022 — Present · Palm Springs, CA, US
Education
Loyola University of Chicago
Certification
DePaul University
Bachelor of Science (B.S.)
Skills
- Analytics
- Change Management
- Business Analysis
- Marketing
- Process Improvement
- Software Documentation
- Budgets
- Entrepreneurship
- Sharepoint
- Training
- New Business Development
- Team Building
- Management
- Ms Project
- Business Process Improvement
- Customer Relationship Management (Crm)
- Contract Management
- Project Planning
- Strategic Planning
- Cross-Functional Team Leadership
- Vendor Management
- Leadership
- Risk Management
- Business Planning
- Crm
- Contract Negotiation
- Budgeting
- E-Commerce
- Program Management
- Project Management
- Account and Client Relationships
- Team Leadership
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