Annabelle Parry

Client Relations Manager @Phl Group

Shrewsbury, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2013 — Present

Client Relations Manager @Phl Group

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As a Senior Account Manager at Promotional Handling Ltd, a leading Storage Provider in the UK, I take ownership of several customer accounts and I’m directly responsible for account administration, management and customer co-ordination. It is my prerogative to maintain excellent customer retention within the Fulfilment, Distribution and Warehousing industry.My duties and responsibilities primarily involve…- Ensuring all account administration is completed- Total project management- Quoting for future projects- Promoting the company to help capture new sales- Liaising with other members of the department’s team in meeting business strategy- Delivering a high-level of customer service during day-to-day contact with clients- Managing and operating the financial control of accounts to include monthly invoicing and - Profit and Loss Generation- Assisting with client meetings and sales pitches- Supervising Account Managers, ensuring company policies and procedures are being adhered to- Managing company resources to include staff recruitment and retention- Leading the sales and quotation process internally- Assisting off-site personnel in developing new accounts and contactsAs the Senior Account Manager, I am directly involved in excellent and professional customer service for good customer retention and maintaining Promotional Handling’s position as a leader in Warehousing, Fulfilment and as an outstanding Storage Provider.Promotional Handling Ltd has a reputation for excellence in Fulfilment and Warehousing, and my important role as the Senior Account Manager allows direct involvement with our customers and clients to keep hold of this professional excellence.Annabelle Parry | Senior Account Manager at Promotional Handling Ltd | Dragon Works Industrial Estate, Henfaes Lane, Welshpool, SY21 7BE, Wales, United Kingdom | T: UK 01•••••••19 | E: a••••••••@promotionalhandling.co.uk | W:

EDUCATION

2015 — 2015

Institute of Promotional Marketing

Associate’s Degree

2008 — 2010

Aberystwyth University

Accounting and Business/Management

SKILLS

Time ManagementEmailMarketing StrategyMarketing CommunicationsDistributionCustomer CoordinationOperationsCustomer RetentionCustomer ServiceLogisticsDigital StrategyClient ManagementOffice AdministrationRelationship BuildingProblem SolvingMarketingPromotional HandlingInterpersonal SkillsBrand DevelopmentB2bDirect MarketingAdvertisingAccount ManagementCommunicationTeamworkDigital MarketingCommunicationsSalesOnline AdvertisingDatabase AdministrationOutlookCustomer AccountsStorage ProviderLeadershipSenior Account ManagerNegotiationHandling HouseAnalysis3plProject Planning

ABOUT ANNABELLE PARRY

Client Relations Manager - PHL Group

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Annabelle Parry — Client Relations Manager at Phl Group in Shrewsbury, GB | Unifers