Anna Spektor
movingimage
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WORK HISTORY
@movingimage
EDUCATION
Technische Universität Berlin
Diploma, Computer Science
SKILLS
ABOUT ANNA SPEKTOR
Experienced Senior Customer Success Manager / Account Manager with a demonstrated history of working in cloud-based SaaS and online industry. Skilled in Account Management / Customer Success, Digital Video Strategy Consulting, Enterprise Video Platform, Product Management and Online Advertising.Strong in developing long-term strategic relationships with customers portfolio, connecting with key business executives and stakeholders, developing an understanding of their business requirements, use cases, goals and challenges. Leveraging this customer knowledge, driving adoption and customer advocacy, implementing industry best practices, providing personalized recommendations to ensure customers maximize value from their investment in the Products of movingimage. Serve as an escalation point, when needed to facilitate the resolution of unexpected issues. Connecting customers with the right resources for assistance. Working closely with product and technical support team to provide the appropriate business and technical context to ensure resolution.
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