Anna S.
Principal Project Manager 🔹 Drive Companies Forward by Leading Complex Projects from Design to Rollout, Leveraging Project Planning, Building Relationships, & Improving Communications.
- Role
- Principal Project Manager Scrum Leader at BNY
- Location
- Staten Island, NY, US
- LinkedIn followers
- 500 followers
About Anna S.
I am a Principal Project Manager and Certified Scrum Master with over a decade of…
Experience
Principal Project Manager Scrum Leader
Apr 2022 — Present · Jersey City, NJ, US
SNAPSHOT: Provide oversight and management of multiple Agile, waterfall, and hybrid projects, ensuring alignment with best practices. Perform all product risk management, contingency planning, enterprise application design, and final product release and testing. Partner with product owners, business analysts, and senior management in planning, forecasting, and policy management. Manage core Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint review, demo, and sprint retrospective. Assist in planning and testing applications, configurations, and database changes while supporting daily activities and ad hoc requests. NETWORK IMPROVEMENTS Enhanced client network sites across thousands of broker-dealers and improved overall usability by performing complete redesign of network infrastructure, including new functionality and enhancements. Improved performance of product-oriented delivery (POD) by guiding product owner and team on creating, clarifying, and managing story point estimation. Maximized usability and test case searchability and reduced overall costs. CUSTOMER ENGAGEMENT & TEAM PERFORMANCE Expedited customer issue resolution by leading development and improvement of application production support knowledge management repository. Played key role in boosting overall team performance and resolution time. Achieved double-digit growth of digital wealth program for key customer. Reduced help desk calls across hundreds of client firms by leading “forgot user ID” initiative. Quality Assurance Improvements Drove process enhancements across test environments to improve management of 100 deliverables per month. Grew overall efficiency by partnering with teams in automating NXC testing. PROJECT MANAGEMENT Overhauled complete brokerage platform and onboarded new firms. Boosted platform visibility for broker-dealers by assisting with Google and Adobe analytics.
Education
Baruch College
B.B.A, Business Administration and Management, General
2003 — 2006
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