Anna Roberts
- Role
- Head of Digital Strategy at Guardian Life
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
Experience
Head of Digital Strategy
Dec 2022 — Present
Responsible for developing a strategy to improve the Group Benefits customer experience, improve operational efficiency, and drive revenue growth through digital. Serve as the conduit between the business and technology partners to identify and prioritize opportunities to wow the customer.
Education
North Carolina State University
Bachelor of Science (B.S.), Business Administration, Management and Operations
2005 — 2009
Darla Moore School of Business at the University of South Carolina
Master of Business Administration (M.B.A.), International Business
2014 — 2016
Skills
- Insurance
- Subrogation
- Underwriting
- Liability
- Commercial Insurance
- Continuous Improvement
- Microsoft Office
- Leadership
- Casualty
- Property & Casualty Insurance
- Customer Service
- Claim
- Lean Management
- Commercial Lines
- Life Insurance
- Team Building
- Legal Liability
- Workers Compensation
- General Insurance
- Process Improvement
- Claim Investigation
- Umbrella Insurance
- Claims Management
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