Anna Perry

Client Lead @Blackhawk Network (BHN) Europe

Apsley, GB

My role is to develop and maintain strong relationships with clients whilst overseeing delivery of customer and employee engagement programmes.Recent achievements include leading multiple customer acquisition campaigns for O2, using BHN\'s virtual prepaid card and achieving a Departmental Manager Level 5 Apprenticeship to further my management skills.My responsibilities are- Manage the design, delivery and overall direction of multiple client accounts- Ensure highly effective and efficient standards of delivery and be the escalation point for issues or concerns- Identify opportunities to further add value to clients and programmes- Negotiate and manage contract renewals and pitches- Lead a team of account managers and account directors; to motivate, engage, develop and manage performance- Financial management

Cardiff University / Prifysgol Caerdydd

BA