Anna Nicolaou

Residential Services Assistant @Savills

Brighton, GB

Prepared tenancy agreements, reviewed prospective residents KYC documents. Liaised with the leasing department. Handled and processed deposits and first month rental payments• Inventory check-in/check-out for new and departed residents. Completed and calculated deposit release forms after assessing apartment damages. Send completed deposit release forms to the deposits team for final processing • Coordinated and supervised onsite contractor work and maintenance teams on both sites. Prepared daily reports of completed and ongoing repairs along with accomplished tasks, outstanding issues, concerns and recommendations for improvement• Communicated daily with the residents, responded and resolved resident complaints and queries, and updated residents with information for the efficient running of their apartments

University of Sussex

Master's Degree

University of Sussex

Bachelor of Arts - BA