Anna-Marie Prete
Operations Management | Team Lead | Customer Service Specialist | Social Media
- Role
- Team Lead at Call Experts Charlotte
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Anna-Marie Prete
Determined, productive, goal oriented and outgoing. I am task oriented, organized…
Experience
Team Lead
Jul 2012 — Present · Charlotte, NC, US
Manager of a satellite office for a parent company, located in Charleston, SC. Therefore while working as a TL, also carry out duties of supervisors and the operations manager.• Train agents on new accounts, as well as coach them on learning opportunities and mistakes.• Submit daily reports of goals accomplished, training done, testing administered, administrative duties, as well as social media and marketing.
Education
University of South Carolina
Hospitality, Hotel, Motel, and Restaurant Management
2003 — 2007
Skills
- Recruiting
- Analysis
- Social Media
- Event Planning
- Account Management
- Direct Sales
- Change Management
- Teamwork
- Networking
- Advertising
- Marketing Communications
- Blogging
- Powerpoint
- Microsoft Excel
- Process Improvement
- Strategy
- Public Speaking
- Personal Training
- Team Building
- Editing
- Sales Operations
- Negotiation
- Customer Service
- Email Marketing
- Teaching
- Time Management
- Event Management
- Contract Negotiation
- Sales Management
- Program Management
- Strategic Planning
- Leadership
- Microsoft Word
- Team Leadership
- Fundraising
- Inventory Management
- Coaching
- Marketing Strategy
- Business Development
- Customer Satisfaction
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