Anna Levia
Sr. Manager of Quality and Packaging at Arhaus with expertise in quality operations.
- Role
- Sr Manger of Quality and Packaging at Arhaus
- Location
- Cuyahoga Falls, OH, US
- LinkedIn followers
- 500 followers
About Anna Levia
Experienced Quality Manager with 20+ years of product manufacturing, leadership, and…
Experience
Sr Manger of Quality and Packaging
Jan 2023 — Present · Boston Heights, OH, US
Managed Quality Operations: Oversaw quality operations for high-end luxury home goods, ensuring adherence to quality standards in both production and delivery processes.• Cross-functional Collaboration: Worked closely with leaders in Final Mile Delivery and Logistics teams to reduce return rates caused by packaging and handling errors.• Root Cause Analysis & Continuous Improvement: Led root cause analysis initiatives to identify manufacturing errors and mitigate return rates by analyzing customer data, returns, and delivery exceptions.• Qlik Analytics Transition: Spearheaded the migration of the team\'s data reporting system from Power BI to Qlik Analytics, handling testing, validation, and user training. Served as Subject Matter Expert (SME) for quality data insights.• Supplier Performance Management: Managed quarterly returns performance for suppliers, analyzing root cause issues and developing corrective actions. Created detailed performance reports for both suppliers and organizational categories.• Packaging Evaluation & Cost Management: Monitored and ensured the maintenance of packaging standards for high-value items, including corrugated and crated items up to 600 lbs, while managing cost efficiency and minimizing return rates.• Operational Efficiency & Breakage Reduction: Identified opportunities to enhance operational efficiency by incorporating Shock Detector Stickers, reducing product breakage rates, and improving compliance during internal logistics processes.• Global Inspections & Evaluations: Traveled domestically and internationally to participate in quality control inspections, process reviews, and factory evaluations to ensure high manufacturing standards.
Education
O'More College of Architecture and Design
BFA Fashion Design and Merchandising, Fashion Design and Merchandising
1995 — 2000
Skills
- Webpdm
- Fit
- Microsoft Project
- Visio
- Adobe Illustrator
- Quality Assurance
- Flex Plm
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