Anna Kent
Senior Manager, Aml Financial Crime @RBC
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WORK HISTORY
Senior Manager, Aml Financial Crime @RBC
Vancouver, BC, CA
Advised and supported Retail Banking projects and initiatives on AML, Sanctions, and Fraud matters, regulatory requirements, risk mitigation, governance, testing, policy and procedures.
EDUCATION
The University of British Columbia
Bachelor of Commerce - BCom
ABOUT ANNA KENT
Motivated, personable, well-rounded, versatile, creative and passionate financial services professional with 29+ years experience in a global organization. Anna has held a variety of senior roles roles in compliance, training and development, personal and commercial banking, managing product portfolios, developing customer propositions, and project management. Experience highlights include:* Providing clear, accurate and practical Compliance advice and support to Retail Banking and Small Business Banking business partners;* Collaborating with international colleagues and cross-function senior stakeholders;* Communicating with and reporting to regulators;* Partnering with business lines to implement regulatory requirements, mitigate risk and resolve issues;* Managing and developing global customer propositions and product offers;* Leading implementation of global and local projects;* Designing in-class training programs and presenting these across Canada;* Hiring, training, and building successful sales and service teams;* Coaching and mentoring;* Growing customer relationships and loyalty through excellent customer experience;* Budgeting, event planning, and marketing;* Drafting / reviewing policy, procedure, and processes.Anna is a life-long learner who is passionate about family, well-being, mental heath, and bio-diversity. She enjoys exploring new skills and interests. Anna is known for her:* Friendly outgoing disposition and positive outlook;* Compassion, empathy, creativity and strong work ethic;* Attention to detail, excellent listening and writing skills:* Capacity to connect the dots and break down complex scenarios to communicate these in clear understandable language;* Ability to advise and provide guidance in a collaborative and respectful manner;* Genuine interest in people, encouraging them to be their best self. Be fully present and open to learn from each experience. Consider these encounters brush strokes on your life canvas laying the foundation that is shaping your Masterpiece - Anna Kent.
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