Anna Jiang
Healthcare Strategy & Client Success Leader | Midi Health
- Role
- Head of Client Success at Midi Health
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Anna Jiang
Strategic healthcare leader with 15+ years of experience turning vision into scalable strategies that drive growth, client retention, operational excellence, and measurable impact. I operate at the intersection of clients, strategy, and execution—building strong executive relationships, shaping roadmaps from real-world needs, and standing up the operating models, metrics, and teams that sustain performance. A trusted advisor to executives and a servant leader who thrives in complexity. I create clarity, structure, and momentum in fast-moving, matrixed environments. Strategic partner to C-suite and senior leadership Builder of high-performing, cross-functional and client-facing teams Translator of data, technology, and operations into measurable outcomes Experienced in scaling innovation and digital transformation Decisive, empathetic leader with a bias for action
Experience
Head of Client Success
Dec 2025 — Present
Build and lead strategic relationships with employer partners as well as own retention and growth, and serve as a partner to clients while helping shape the future of Midi\'s commercial strategy.
Education
Emory University - Goizueta Business School
Master of Business Administration (MBA), Healthcare, IS & Ops Strategy and Management
Vanderbilt University
Bachelor of Arts, Economics, Corporate Strategy
UCL
Economics
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