Anna Hector
Senior Customer Success Manager, Finance & Spend Management @SAP
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WORK HISTORY
Senior Customer Success Manager, Finance & Spend Management @SAP
London, GB
EDUCATION
University of Lodz
Masters Degree in Economics
SKILLS
ABOUT ANNA HECTOR
My 19 years Customer Support at SAP and Rackspace have taught me how to adapt in a fast-paced and changing environment, and it is through this experience that I have grown into a focused, dynamic, and result driven customer service professional. 17 of those 19 years have been dedicated to managing combination of Service Delivery Managers, Technical and Application Support Engineers. I’m passionate about developing individuals and helping them to achieve career aspirations. As a manager I set challenging goals for my teams and support them in exceeding business expectations. This is why my teams have constantly been recognised as among the highest performing.In my 25 years working career I have been delivering great customer service directly and through my teams, I managed variety of different projects and enjoyed every moment of it.I\'m striving to develop further, exceed expectations and always ready to take on a new challenge.
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