Anna Reus

Corporate Account Manager @NetSuite

London, GB

Corporate Account Manager – Retail Portfolio• Promoted to Corporate Account Manager in June 2025 due consistently exceeding performance targets and demonstrating strong client leadership.• Directly manage a strategic portfolio of enterprise retail clients, including Beauty Pie, Gymshark, Rixo, Emma Bridgewater, Dusk, Arne and Belstaff, representing an annual contract value of £8.1M.• Serve as the primary point of contact for client relationships, delivering exceptional service and tailored solutions across HR, Finance, Operations, and IT functions.• Partner cross-functionally with Product, Operations, Marketing, and Pricing teams to drive customer success and operational excellence.• Own end-to-end account management, including renewal strategy, negotiation, and expansion planning — achieving a 98% renewal rate and exceeding 2025 ARR and renewal targets by 120%(£1.25M ARR delivered).• Identify and execute upsell and cross-sell opportunities across the NetSuite product suite, driving growth and maximising account potential.• Lead go-to-market initiatives for regional expansions, ensuring smooth launch execution and customer enablement.• Conduct quarterly and annual business reviews to align solutions with customer goals and KPIs.• Promote product adoption through tailored training and enablement sessions.• Apply the MEDDIC sales methodology to optimise deal qualification, forecasting accuracy, and close rates.

Bournemouth University

Bachelor’s Degree, Retail Management