Anna Chapron

Responsable Des Opérations @The Oasis House

Ville de Paris, FR

Business & Operations Management- Oversee global budget tracking and reporting (P&L monitoring)- Design and implement process optimization and operational automation strategies- Supervise two guest houses, including management of 10 employees (recruitment, training, HR follow-up)Client Experience & Service Delivery- Organize end-to-end guest stays (logistics coordination, upselling, on-site experience management)- Develop and launch new offers to diversify activity (thematic stays, new partner houses)- Build and maintain strategic local partnerships tailored to each location

EHL

Bachelor of Science - BS, Hospitality Management

AHLEI - American Hotel & Lodging Educational Institute

Certification in Hotel Industry Analytics (CHIA)

Cornell University

Certificate, Food and Beverage Management