Ann Waters

About Ann Waters

Customer Service Leader in enterprise technology environment who builds partnerships across industries and channels to retain customers while expanding revenue. Inspires teams to deliver exceptional service to maintain and renew multi-million dollar vendor agreements.Builder of C-level Relationships. Ability to influence the highest levels of internal and external leadership. Impact significant buying, product, investment and customer decisions as business unit partner.Consultative Approach to Solving Customer Issues. Talent for zeroing in on critical issues and shaping solutions after collaborating across stakeholder groups, safeguarding customer relationships, and ensuring longevity and loyalty.Enterprise Software and Systems Integration Knowledge. 20+ years of progressive career growth at Oracle, Sun Microsystems and CGI-AMS managing large customer teams. Experience across numerous customer verticals including government, education, professional services, industrial and manufacturing.Leader and Mentor. Inspires exceptional performance and identifies high potential talent; responsibility for teams of Managers and staff ranging from 10 to up to 100+. Driver of top line revenue growth. Consistently meets and exceeds aggressive sales quotas by understanding customer priorities and identifying cross-channel opportunities to increase services.

Experience

1. Senior Vice President

   Oracle

   Dec 2020 — Present

Education

• The University of Chicago - Graduate School of Business

  MBA, Marketing | Business Policy

• University of Richmond

  Bachelor's degree, Psychology | Sociology