Ann Roberson

About Ann Roberson

Ann Roberson is the Vice President of Fulfillment Center of Excellence (FCoE) for Wolters Kluwer’s GRC division where she oversees a team of 520 members who enable the fulfillment of search, file, print and document management requests to help Wolters Kluwer’s clients stay compliant with their liens, loans, and other businesses. Ann oversees an extensive network of external service providers and automation to flawlessly execute millions of transactions each year contributing to our industry leading Net Promoter Score®. Visionary, resourceful, ITES manager with more than two decades of expertise in new business set-ups, Ann has held several senior positions with the company since joining the company in 1995. She is an expert in understanding of the relationship between technology and strategic business interests with a P&L mindset proven to drive efficiency and optimization initiatives.Corporate Vision magazine has named Wolters Kluwer’s Ann Roberson its inaugural Technology Operations Executive Leader of the Year in its widely followed Technology Innovator Awards, 2021.Ann holds a bachelor’s degree in Business Management and also holds certifications in Finance & Data Analysis.

Experience

1. Vice President, Operations - Fulfillment Center of Excellence

   Wolters Kluwer

   Jan 2018 — Present · Dallas-Fort Worth, TX, US

   I oversee a team of 520 members who enable the fulfillment of search, file, print and document management requests to help Wolters Kluwer’s clients stay compliant with their liens, loans, and other businesses.

Skills

• Team Building
• Customer Service