Ann Okupski

Director Organization Learning and Development at Boys Town

Role: Director of Learning and Development at Boys Town
Location: Omaha, NE, US
LinkedIn followers: 500 followers

Human ResourcesView LinkedIn profile

About Ann Okupski

Summary Organizational Learning, Talent, and Leadership Development executive with 20+…

Experience

Director of Learning and Development
Boys Town
Apr 2019 — Present · Omaha, NE, US
Lead a team of 30+ facilitators, instructional designers, LMS administrators, content managers, talent management/OD consultants supporting 3500 employees.• Designed and implemented talent and performance management systems to support organizational strategic objectives.• Managed 14 internal trainers responsible for VILT/ILT, Workday Learning system, and instructional design.• Provided organizational consulting using DISC, Emergenetics, and other tools.• Led talent management efforts, including the implementation of a 9-box talent review process.• Directed Workday implementation for talent and learning conversion from CSOD.• Conducted the first organization-wide engagement survey with Peakon.• Developed and executed revised performance management processes, including bi-annual reviews, goal setting, and pay-for-performance.• Oversaw executive and key position succession and development plans.• Implemented the first senior leader training program organization-wide.• Adopted a data-driven approach to career pathing, aligning individual strengths with career opportunities within the organization.

Education

University of Nebraska at Omaha
B.S, Communications
University of Nebraska at Omaha
BS, Communications
1988 — 1992

Skills

Training
Call Centers
Leadership
Coaching
Project Management
Recruiting
Management
Process Improvement
Quality Assurance
Call Center
Leadership Development
Human Resources
Performance Management
Training Delivery
Project Planning
Account Management
Program Management
Hiring
Mentoring
Site Planning
Client Liaison
Curriculum Development
Training Needs Analysis
Event Planning
Event Management
Curriculum Assessment
Employee Engagement
Training & Development
Culture Change
Customer Service
Change Management
Rewards Programs
Employee Recognition
Performance Metrics
Crm
Business Coaching
Call Center Development
Client Services
Client Relations
Organizational Leadership

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