Ann Moses
Lean Six-sigma Black Belt who brings passion, joy, and fun to the important work of transforming work.
- Role
- Performance Management Continuous Improvement Program Manager at King County, WA
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Ann Moses
It\'s all about learning to see and eliminate waste, increasing value, and creating…
Experience
Performance Management Continuous Improvement Program Manager
Jan 2007 — Present
Lead King County Information Technology’s performance management program; run weekly meetings regarding our strategic plan and a bi-monthly Executive-Level meeting (Executive & Departmental leaders)Currently conducting a multi-phase continuous improvement effort with our Provisioning team, reducing our decommissioning process by 20% to date; previously conducted a continuous improvement effort resulting in a 16% increase in on-time Service Center ticket resolutionIntroduced a monthly Round Table hosted by our Chief Technology Officer via Skype; staffed a monthly Employee Advisory Committee; revitalized our Department’s Resource Planning process
Education
Evans School of Public Policy & Governance, University of Washington
Master of Public Administration (MPA)
1993 — 1996
Hamilton College
Bachelor's degree
Hamilton College
Bachelor's degree, Spanish/Geology
1987 — 1989
Skills
- Government
- Program Management
- Project Planning
- Leadership
- Public Speaking
- Management
- Project Management
- Employee Engagement
- Meeting Facilitation
- Sharepoint
- Strategic Planning
- Change Management
- Policy Analysis
- Policy
- Public Policy
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