Ann Maher
Manager | Emergency Services | Public Safety | Emergency Preparedness | Administration | Product Manager | Opportunities Welcome
- Role
- Product Manager Emergency Services at General Motors
- Location
- Livonia, MI, US
- LinkedIn followers
- 500 followers
About Ann Maher
Quality-focused and highly organized global professional with extensive expertise in emergency services, public safety, and cross-functional operations. Driven by a passion for helping people, I excel in leading large-scale projects, optimizing business processes, and enhancing customer success through technology and strategic partnerships. My core competency lies in my curiosity to understand how things work, coupled with my ability to grasp complex technical concepts and effectively translate them for business partners, ensuring seamless integration into their processes and training. Skilled at aligning stakeholder interests to achieve enterprise-wide goals and drive organizational success.
Experience
Product Manager Emergency Services
Oct 2023 — Present · Warren, MI, US
Subject Matter Expert for all emergency services within GM/OnStar including projects related to Automatic Crash, Autonomous Vehicles (AV), Electric Vehicle (EV) related emergency events. Responsible for defining and executing plan to move Emergency and Stolen Vehicle Advisors for US/Canada/Mexico to a new customized advisor platform in Q1 2026. Includes creating, streamlining and prioritizing requirements to meet customer and business needs.Collaborates with and acts as a bridge between Emergency Operations, multiple GM technical teams, other Product Managers and external Salesforce personnel to ensure a successful launch. Evaluates new roadmap items in the Safety and Security space for alignment with business needs, existing systems and timing.
Education
Madonna University
Bachelor of Science - BS
Madonna University
Master of Science in Administration - MSA
Skills
- Leadership
- Customer Service
- Meeting Deadlines
- Ems
- Strategic Planning
- Cross-Group Collaboration
- Nims
- Hazardous Materials
- Quality Improvement
- Call Centers
- Risk Assessment
- Cross-Functional Team Leadership
- Emergency Services
- Fast Learner
- Strategy
- Supervisory Skills
- Paramedic
- Public Safety
- Government
- Telematics
- Management
- Emergency Operations
- Leading Meetings
- Budgets
- Delivering Results
- Policy
- Disaster Preparedness
- Attention to Detail
- Operations Management
- Incident Management
- Preparedness
- Organizer
- Rescue
- Homeland Security
- Incident Command
- Process Improvement
- Disaster Response
- Emergency Medical Dispatch
- Call Center
- Crisis Management
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